Accessibility Statement

Our approach to this website

This site is built with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a design target. That includes:

• Semantic headings, landmarks, and a skip-to-content link.
• Keyboard access to menus, forms, and interactive elements, with visible focus styles.
• Text alternatives for meaningful images.
• Colour combinations chosen for readable contrast.
• Layouts that adapt to small screens, zoom, and enlarged text.

We test as we build, but we do not claim full conformance. Accessibility is ongoing work and some content may fall short.

Accommodations for services

Tell us what you need and we will do our best to arrange it — for example accessible entry and parking at the office, extended appointment time, written materials in large print, or arranging interpretation services. Please request accommodations when booking so there is time to prepare.

Reporting a barrier

If something on this website or in our services is difficult to use, please tell us using the contact details below. Include the page or situation and what happened. We aim to respond within five business days and will offer the information in another format in the meantime.

Third-party content

Some tools we rely on, such as video platforms or payment providers, are operated by other companies. We consider accessibility when choosing them, but we do not control their interfaces.