Privacy Policy

Scope of this policy

This Privacy Policy covers information collected through this website. Health information created or received in the course of counseling services is handled separately under our Notice of Privacy Practices.

Information we collect

• Contact details you submit through our forms: name, email address, and phone number.
• Scheduling preferences such as requested service, date, time, and session format.
• Any information you voluntarily include in a message field.
• Basic technical data such as browser type, device type, and pages visited.

Please do not submit detailed clinical information, diagnoses, or other sensitive health details through website forms or ordinary email. These channels are not designed for confidential clinical communication.

How we use information

• To respond to enquiries and consultation requests.
• To schedule, confirm, and administer appointments.
• To process fees and maintain required business records.
• To maintain the security and reliability of the website.

Sharing

We do not sell personal information. Information may be shared with service providers who support the practice — for example scheduling, payment, or hosting providers — under contracts that restrict their use of it, and with others where required or permitted by law.

Payments

Card payments, where offered, are processed by a third-party payment provider. Full card numbers are not stored on this website or by the practice.

Cookies and analytics

The website may use cookies or similar technologies that are necessary for the site to work and, where enabled, to understand aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Retention

Website enquiry information is retained only as long as needed for the purposes described above or as required by law. Clinical records are retained according to applicable New Hampshire and federal requirements described in your intake documents.

Your choices

• You may request access to or correction of the contact information we hold about you.
• You may ask us to stop contacting you for non-essential purposes.
• Requests concerning protected health information follow the process in our Notice of Privacy Practices.

Children

This website is not directed at children under 13 and we do not knowingly collect their information through the site.

Changes

We may update this policy. The date at the top of this page shows when it was last revised.